1. Standard followed
The website is built with the goal of meeting the Web Content Accessibility Guidelines (WCAG) 2.2, level AA, and the Brazilian standard ABNT NBR 17225:2025, under the Brazilian Inclusion Law (Law 13,146/2015, art. 63).
2. What is already in place
- a "Skip to content" link at the start of every page;
- correct language on each version (Portuguese, English, Spanish and Chinese) and language switching on the same page;
- full keyboard navigation with visible focus;
- alternative text on images and accessible names on tool logos;
- support for the system's reduced motion setting: animations, smooth scrolling and scroll-driven sections are turned off;
- a button to pause the animated strip;
- zoom enabled and a layout that adapts to screens from 320 px wide;
- reviewed color contrast on text.
3. Known limitations
- On mobile, the "Lab" and "How it works" sections advance as the page scrolls. With reduced motion turned on, they become regular horizontal scrolling and tabs.
- The partner search by ZIP code depends on the public BrasilAPI and ViaCEP services. If they are down, the search does not work; in that case, reach us through the contacts below.
- Testing with mobile screen readers (VoiceOver and TalkBack) is still in progress.
4. How we evaluate
Internal evaluation on September 17, 2026: automated tests with axe-core (WCAG 2.2 AA rules), keyboard-only navigation, 320 px width and the reduced motion setting. We fixed the contrast, markup and width issues found.
5. Found a barrier?
Tell us which page, what happened and, if possible, the browser or assistive technology you used. We will reply and fix what is within our reach.
- Email: contato@customiza027.com.br
- WhatsApp: +55 27 99796-7950